In providing the Service (a text-to-speech service for Discord, together with its related website and other features), the operator collects the following information.
- Information provided by Discord: for example, user IDs, names (usernames, display names, server nicknames, etc.), avatar images, information about joined servers and channels, voice-channel connection status, message text, information sent when commands are run, etc. This includes information about server members who do not use the Service's website.
- Information generated or registered through use of the Service: for example, time and amount of use, usage of commands and features, plan information, records of agreement to the Terms of Service and this Policy, settings and other information registered by users or server administrators, etc. This includes information recorded in association with identifiers derived from Discord user IDs, etc.
- Payment-related information: for example, customer and subscription IDs issued by payment processors and other providers of payment methods ("payment providers"), subscription status, etc. These are recorded in association with the subscriber's Discord user ID, by the Service or by the payment providers. Card numbers and other payment instrument details, and billing names and addresses, are managed by the payment providers and not stored by the Service.
- Information provided by users: for example, information users provide through inquiries, surveys, feature requests, etc.
- Device and connection information: information obtained through use of the Service's website (including the dashboard) and other web pages provided by the Service (the "Website, etc."), for example, IP address, browser type, access time, pages viewed, referrer, identifiers such as cookies, ad click IDs, technical information when errors occur, etc.
The Service is not directed at people below the age required by Discord's Terms of Service and does not knowingly collect their information.
The operator uses information obtained through the Service for the following purposes.
- Providing and maintaining the Service (including generating read-aloud audio, processing text that accompanies read-aloud, saving settings, and managing accounts and servers)
- Verifying identity at login
- Understanding usage and applying each plan's usage limits
- Billing and managing payments
- Detecting and preventing fraudulent use, investigating and handling outages, and keeping the Service secure
- Analyzing usage statistically, and improving the Service and planning and developing new features based on the results
- Measuring advertising effectiveness by analyzing browsing and actions on the Website, etc., and how the Service is adopted and used
- Responding to inquiries and sending notices about the Service (maintenance, changes to the Terms, etc.)
- Handling violations of the Terms and complying with laws
Statistical information processed so that no individual can be identified may be used and published beyond the purposes above.
Purposes of use may be changed within a scope reasonably considered related to the previous purposes. Any change will be published in this Policy.
- The Service entrusts the handling of personal data to external service providers to the extent necessary to achieve the purposes of use. The main categories are speech-synthesis and other text-processing services, cloud and hosting services, payment services (Stripe), error monitoring and analytics services, and email services. The text of messages to be read aloud, together with names and other text read aloud with it, is sent to the speech-synthesis provider to generate audio.
- These providers are located in Japan and the United States. The Service's database is stored in a cloud provider's data centers in the Asia-Pacific region. The cloud provider decides which country within that region stores the data, so the country cannot be identified. In addition, cloud services may process connections in data centers in various countries close to the user, so not every country where processing takes place can be identified.
- Personal data is provided to third parties outside Japan (including entrustment) in accordance with Article 28 of the Act on the Protection of Personal Information: by providing it to operators with systems that meet the standards of that Act or by other lawful means, and the Service takes the necessary and appropriate measures required by that Act.
- Information about the systems and measures in the preceding paragraph, and about the personal-data protection regime of the destination country, is available on request.
- The Service does not sell information obtained from Discord, including message text, and does not use it to train AI or machine-learning models. In addition, message text is not used to deliver ads or to measure advertising effectiveness.
- If you reach the Service through an ad, the ad click ID and the time at which actions occurred on the Website, etc. may be sent to the advertising provider (Google LLC, United States) and used to measure advertising effectiveness.
- Personal data may be provided to a successor in connection with a merger, business transfer, or other succession of the business.
- Other than the above, personal data will not be provided to third parties except as required by law or with the individual's consent.
- Personal data is kept for as long as needed to achieve the purposes of use. Data that is no longer needed is deleted, or processed so that no individual can be identified, within a reasonable period.
- The text of messages to be read aloud, the text converted from it for read-aloud, and the generated audio are deleted shortly after the read-aloud processing finishes and are not stored.
- To request deletion of personal data, contact the address in Section 9. Deletion of server settings and usage records after the bot is removed from a server is also handled on request.
- However, information that must be kept by law, and records needed to prevent fraudulent use or handle disputes, may be kept for the necessary period.
- Users signed in with Discord can choose in Settings not to have the text of their own messages used for read-aloud. While the setting is on, the Service does not use that user's message text for read-aloud, conversion, or speech synthesis. This setting does not apply to older versions of the bot. Even while the setting is on, Discord still delivers messages to the Service. Features and statistics that do not use message text are provided regardless of the setting.
- The Website, etc. uses cookies and similar technologies to keep users logged in, remember the display language, analyze usage, and measure advertising effectiveness.
- When users use the Website, etc., the URL of the page viewed, the referrer, identifiers such as cookies, the ad click ID, the occurrence of actions on the Website, etc., the IP address, browser information, etc. are sent to Google LLC (United States) to measure advertising effectiveness. Ad personalization can be turned off in Google's ad settings (https://adssettings.google.com). Identification through cookies can be limited as described in the next paragraph. In addition, the IP address and similar information are sent to delivery providers to display fonts and images.
- Cookies can be disabled in browser settings. Some features, such as login, may then be unavailable.
- Users may request notification of the purposes of use, disclosure (including records of provision to third parties), correction, addition, deletion, suspension of use, or suspension of third-party provision of their own personal data held by the Service.
- Requests should be submitted by email to the contact described in Section 9. To verify identity, the operator may ask for your Discord user ID or similar information. Requests by an agent are also accepted (proof of authority is required). No fee is charged.
- Responses may require a reasonable period for review of the request.
- Where the laws of the user's country or region (such as the EU General Data Protection Regulation) grant additional rights, the Service will respond in accordance with those laws.
- For users in the European Economic Area and the United Kingdom, the operator processes personal data on the basis of performance of a contract, legitimate interests (security, fraud prevention, improving the Service, and measuring advertising effectiveness) and compliance with legal obligations, and on the basis of consent where the law requires it. These users have the rights of access, rectification, erasure, restriction of processing, objection, data portability and withdrawal of consent, and the right to lodge a complaint with the supervisory authority of their country of residence.
- Within the Service, access to personal data is limited to the operator, following defined handling rules.
- Technical security measures are in place, such as encrypting communications and stored data, controlling access through authentication, and setting expiry periods for login information.
- When providers outside Japan handle personal data, the Service takes security measures based on an understanding of the personal-data protection regimes of the countries described in Section 3.
- This Policy may be revised in response to changes in laws or in the Service. The revised Policy takes effect when it is posted on the Service's website. However, for significant changes that are disadvantageous to users, the operator will set the revised content and an effective date and announce them on the Service's website a reasonable period before the effective date.
- Changes that require the individual's consent under applicable law, such as certain changes to the purposes of use, will be made only after obtaining that consent in advance.
- The business operator handling personal information under this Policy is the operator of the Service. The operator's name and address will be provided without delay upon request.
- Contact for inquiries, complaints, and requests about personal data handling: support@shabemon.com
The original language of this Policy is Japanese. Translations into English or any other language are provided solely for the user's convenience; in the event of any inconsistency between the Japanese version and any translation, the Japanese version shall prevail.